Discussions
Subtitles Support
When I request subtitles I get {"kind":"PermissionError","description":"user has no permission for subtitles"} is there a way to request permission for subtitles?
you params should set " {subtitles:"false"}"
I have it set as "{subtitles:"false"}" but still get this Permission Error. Any advice?
Hi justin, 1215798914, simon7233, good afternoon,
Sorry for the inconvenience. The subtitles feature is not granted automatically currently and could be provided by request on the "Discussions forum", or by email to support@d-id.com.
The feature has been granted to your accounts, please verify and update us here.
Please note that subtitles are generated as a separate SRT file that should be downloaded separately.
Best Regards,
Simon, D-ID Tech Support Team.