Discussions

Dear D-ID Support Team,

I hope this message finds you well.

I am currently working with your platform and am considering upgrading to a premium subscription. However, before making this commitment, I need to be certain that it will meet my needs.

Specifically, I'm interested in creating talks and clips that include both facial expression and voice style. However, during my attempts, I've encountered what appears to be a compatibility issue. It seems that not all presenters can perform all facial expressions. Additionally, even when I set a specific facial expression such as happy, neutral, or surprise, the voice style appears to remain neutral, although I am trying excited, calm, angry, etc.

Could you please clarify whether it's possible to fully integrate facial expression with corresponding voice styles on your platform? If so, could you provide some guidance on the correct way to do this? It's crucial for my project to have a more immersive and authentic interaction by aligning the presenter's expressions with a certain voice.

Unless I can be convinced of this functionality, I am hesitant to become a premium client. This feature is integral to my work and is a key factor in my decision to upgrade my subscription.

I am eagerly looking forward to your response and any assistance you might be able to provide.

Best Regards