Discussions
403
I'm getting a 403 error trying to use the image api. to upload a jpg. In reading the docs I see that 403 means my subscription doesn't allow. I am on the trial but, don't see anything to indicate I can't use this.
How do I know what api's are available to me on the trial plan? Thanks.
Hello ibbconsult,
Thank you for reaching out to us. I apologize for any inconvenience you've experienced.
To determine which features are available on your plan, you can refer to the features listed on our pricing page, https://www.d-id.com/pricing/api/. This page should provide you with the necessary information.
As per your description, you are attempting to utilize the /images API for uploading a JPG image to our S3 storage. This particular API is accessible for use on all our plans. However, it is essential to ensure that you are employing the correct HTTP method. It appears that the use of the GET method may be responsible for the 403 error. To address this, please double-check that you are using the POST method for this operation. If you continue to experience the issue even after verifying the method, kindly provide us with the request payload you are currently using. This will facilitate a more in-depth investigation and enable us to offer more effective assistance.
We appreciate your cooperation in resolving this matter.
All the best,
Gopi, D-ID Tech Support team