Discussions
Procedimento Simplificado: Cancelamento de Cadastro Gratuito no studio.d-id.com
over 1 year ago by ricardoferraricontato
Gostaria de saber como posso cancelar meu cadastro no studio.d-id.com. Observo que meu cadastro foi realizado de forma gratuita. Seria possível simplificar o processo de exclusão da conta, tornando-o mais acessível para os usuários?
over 1 year ago by D-ID Technical SupportAdmin
Hi ricardoferraricontato, good afternoon
We are sorry for the inconvenience. To change your plan or a credit card info, please navigate to that page where you can manage your plan easily -https://studio.d-id.com/

The invoice payment history (and the subscription management) can also be found in your inbox by checking the emails from Stripe and D-ID subscription.
If that is still not possible, please send a quick email to our support and billing team at support@d-id.com.,
Best Regards,
Simon, D-ID Tech Support team.