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2 questions

question #1 Hi, i used the paltform for over a month or two now and and everithing is fine but today i'm having issues to create a video, don't knw what happens but an announcement of an internal error is showing on my top left screen, can you please let me know what's that? question #2 i have the advanced plan and its supposed to have water mark custom but i don have that opcion or maybe i can't find it, can you please help???