Discussions
Stream Clips - No Bytes Received - Critical Failure
Hi Team,
I believe you have a critical error in your Stream API output. Around 30/40% of the create clip request do not return any bytes and the stream stays open with no error message.
You can try it with the demo you provide here. https://github.com/de-id/live-streaming-demo
Put your credentials in the demo, run it with clips, not talks.
It fails at random times, around half of the time, with no bytes received from the stream despite a successful response of the call.
Try it several times in a row to see the stream return no bytes form time to time.
I have been billed a lot of credits with no bytes in return.
Please get in touch with me as I dont believe I should pay for no bytes being sent by your API.
I can send you a video example of the failure.
Here is the header response of a stream clip call, being successful but not returning any bytes in the stream.
{
"status": "started",
"session_id": "AWSALB=zydASwZLweZSSh0Yu5x5D1hfLyUDr+JJFB28SGD+CQ1G+DwlVHQgKVpzyiVgQde/qGkC8NVcwAeEVx6OVeLSHkQBvyaGhrEboS2+9JAmH74S+AquNOvEIOxEMjEq; Expires=Tue, 27 Feb 2024 01:11:58 GMT; Path=/; AWSALBCORS=zydASwZLweZSSh0Yu5x5D1hfLyUDr+JJFB28SGD+CQ1G+DwlVHQgKVpzyiVgQde/qGkC8NVcwAeEVx6OVeLSHkQBvyaGhrEboS2+9JAmH74S+AquNOvEIOxEMjEq; Expires=Tue, 27 Feb 2024 01:11:58 GMT; Path=/; SameSite=None; Secure",
"duration": 17.266875
}