Discussions
PROGRAM PROBLEMS
GREETINGS, BEFORE I SAW ON THE LEFT HAND THE SCREEN WHERE I COULD CHOOSE MY AVATAR OR PERSONAL PHOTO AND THE BACKGROUD FROM MY PHOTOS, NOW I CANNOT SEE THAT SCREEN AND THE AVATARS APPEAR BELOW ON THE PAGE, I DO NOT HAVE THE OPTION BELOW TO SEARCH FOR MY BACKGROUND PERSONAL, AND WHEN WRITING THE SCRIPT AND PLAYING THE AUDIO IS LIMITED. HELP ME, THANK YOU
I PURCHASED THE LITE PLAN ON APRIL 5, AND I WAS HAPPY WITH MY PURCHASE BUT NOW I AM LIMITED, PLEASE ANSWER ME, I ALREADY WRITTEN TO YOU PREVIOUSLY, I UNDERSTAND THAT YOU MUST RESTORE MY D-ID PLAN SO I CAN HAVE ALL THE OPTIONS I HAD BEFORE, THANK YOU CAN SOMEONE WHO SPEAKS SPANISH CALL ME ON MY PHONE 787-943-1513
Hi phisigma.vazquez,
For a faster and better support, in the future, please send an email to support@d-id.com
Can you see a "Experience our new Editor 2.0 Beta" and a button at the top of the page?
If not, please let me us know and we'll restore it for you.
Best,
Alon
D-ID Tech Support Team