Voice Integration with elevenLabs API

12 months ago by sonal.makin

I am unable to see the VOICE INTEGRATIONS from ElevenLabs when I try to use a cloned/imported voice to create a video. However, the voice clone/imported voice is visible when trying to create an agent.

Please suggest if its a glitch.

This feature has worked for me perfectly on the past, but doesn't seem right since the morning.

11 months ago by D-ID Technical SupportAdmin

Dear User,

Thank you for reaching out.

We apologize for any inconvenience caused. To better assist you, could you kindly select the language as "English" locale instead of selecting a language with the country name, For example instead of selecting "English(United States), just select "English" and then check if your eleven labs cloned voices are visible. If the issue persist, please share a screen recording of the issue you are encountering while using eleven labs voice in the studio? This will help us investigate the issue thoroughly and provide you with further assistance. Kindly share all the details mentioned at support@d-id.com for further investigation. Please note that these forums are intended specifically for discussing API-related queries. Thank you for your understanding.

Best Regards,
Taha M, D-ID Tech Support Team

11 months ago by Sonal Makin

Thanks for your revert. But it doesn’t work anymore by selecting the “English” Language tab. I’ll reach out to the support team with the recording for further queries.

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