driver was not found

10 months ago by hanedi

When I try to use a driver from the presenter list, such as from this URL:
https://api.d-id.com/clips/presenters/v2_public_alex@qcvo4gupoy/drivers,
and then use the following in the body of the POST request to https://api.d-id.com/clips:

"presenter_id": "v2_alex@qcvo4gupoy",
"driver_id": "e3nbserss8",

iI receive the following error response:
{
"kind": "NotFoundError",
"description": "driver was not found"
}

This problem occurs with all drivers from the presenter list. Can you help me resolve this issue?

Dear User,

Thanks for reaching out.

We noticed that there is an issue with the driver_id you are using in your POST request. We have tested the process on our end, and it is functioning correctly. Please ensure you are using the correct driver_id from the presenter list. I have attached the image below for your reference.

If you face any further issues, kindly share the screenshot of your request code along with the text format at support@d-id.com for further assistance.

Best Regards,
Taha M, D-ID Tech Support Team