Discussions

Hello D-ID Support Team,

I have an active Launch plan subscription and I'm experiencing 401 Unauthorized errors when trying to access the Clips API endpoints.

Could you please clarify:

Is the Clips API included in the Launch plan, or is it a separate product/tier?
If it's included, what might be causing the 401 authentication errors?
If it's not included, which plan would I need to upgrade to for Clips API access?
Are there any specific authentication requirements or additional setup steps for the Clips API that differ from the standard Talks API?
I can successfully authenticate with other D-ID API endpoints, so the issue seems specific to Clips functionality.

Thank you for your assistance.

Best regards