Discussions

Does my subscription cover streaming API? Please see below -

D-ID Agents live streaming requires higher tier subscription
This is why you're getting a white screen instead of the live avatar. Your app is successfully:

✅ Creating the D-ID Agent stream session
✅ Establishing WebRTC connection
✅ Processing audio (voice recognition and response)
✅ Falling back to voice-only mode

But D-ID is rejecting the live streaming because your subscription tier doesn't support it.
The WebRTC connection appears to be working - I can see the SDP offer/answer exchange completing successfully, but D-ID's servers are blocking the video stream due to subscription limitations.

Is this the case about needing a higher subscription?