Issue: Scene created (status: created) but no video generated

Hi,

I created a Scene via the API using the endpoint:
https://api.d-id.com/scenes

with the following payload:

{
  "script": {
    "type": "text",
    "subtitles": "false",
    "provider": {
      "type": "microsoft",
      "voice_id": "it-IT-AlessioMultilingualNeural"
    },
    "input": "Making videos is easy with D-ID",
    "ssml": "false"
  },
  "avatar_id": "avt_EaAfNQ_XXXXXXXXXXXXXX",
  "result_url": "https://mysite.com/test-video/move.mp4",
  "persist": true
}

and I received this response:

{
  "object": "scene",
  "id": "scn_XC2Z1pXXXXXXXXXXXXXX",
  "created_at": "2025-08-26T07:58:22.356Z",
  "status": "created"
}

However, I cannot find the generated video either in my dashboard or at the destination path.

Could you please help me?

Thank you in advance!