Discussions
Videos not loading
My generated voices are not loading just going round and around. What do i need to do to fix this issues?
Task completion time
Hi there,
Paid for credits but nothing
I paid for more credits but my account says I have nothing available till next year. Please help me to solve as I need the credits I paid for ASAP. Also I would like to continue purchasing credits to use as I like, will I be able to continue to do this? thank you
Password error while doing account registration
Hi, i am registering a new account on D-id. when I put on email address and password according to the required criteria. But it simply given the error in the Password field. It is not accepting any password. what is the solution for it?
watermark appears with scale plan
Hi
I have a pro plan account
Hi I have a Pro plan account and my video still has the watermark all over it. How can I remove that?
Face not detected
I looked at it even if I uploaded it according to the image limitation, and changed the shape of the mouth of the image so that it can recognize the face well, but I don't know what the reason is, but it keeps showing up that it doesn't recognize the face. Why is that.
do not have such functions as changing emotions and animations of movements, which are shown in the training video.
In your training video, the avatar's arms and body move. On what tariff are these features available? I currently have the Light tariff, and I do not have such functions as changing emotions and animations of movements, which are shown in the training video.
Adding recorded voice to my own 3D object
I want to get the primum account. But I want to know if it's possible to enter a 3D model from my own and then the AI would be able to use my voice and animate the whole body accordingly
Access issues encountered in D-ID platform
I am a user from China and an enthusiast of artificial intelligence. There is a large community of AI enthusiasts in China, many of whom are helping to introduce and promote D-ID. This platform is highly favored by everyone. However, we have encountered difficulties in accessing this website, possibly due to compliance issues in China. I am curious if there are any plans to address this and make the platform more accessible to Chinese users?