Discussions

I have a cutom avatar I created and created anmd used it to create a video animation in D-ID. It works great but has a white background in the video. I used and uploaded the custom avatar image using a png image with no background. But upon creation of ther video using that avatar image it comes out with a white background. I would like to output the video animation created with this custom avatar with a transparent background. Can you tell me how to do that using D-ID?

Hello, we are implementing a news channel and we'd like to be able to transform written text news into video, and for that we have subscribed to API service. Unfortunately a number of news that we tried are all rejected because they contain "hazardous" words, we are specialized in "anti-semitism" news, so you can understand that words like "terrorist" or "nazi" are coming up very often in our contents. is there a way to bypass the check ? thank you in advance, best regards

Hello. I just subscribed build plan and created a video through API, full screen watermark still remains in the video. Do I have to wait for D-iD watermark applied to my video instead of full screen watermark? Thanks!

I have a photo with two people. I was looking to properly animate all the faces in the same video, but when I sent the request to '/animate', only one face gets animated. Is there a way to animate all the faces at the same time? Thank you very much for your time.

Hi, the wrong plan was selected, instead of the annual Launch plan, I wanted the monthly Launch plan, is there a way to revert and get my money back?

I need the recording of the whole session with the agent from when i connect() to disconnect() Is there any way to get the session recording?

Hey i am using d-id into iOS swiftUI project i am using webrtc to connect. all connection appears okay . RTCSignalingStateHaveRemoteOffer peerConnection didAdd RTCMediaStream janus Remote video track received Adding remote video track to renderer RTCSignalingStateStable peerConnectionShouldNegotiate \<RTCPeerConnection: 0x600001758080> RTCIceConnectionStateChecking RTCIceGatheringStateGathering SDP answer sent, status code: 200 RTCIceGatheringStateComplete RTCIceConnectionStateConnected i only receive audio I receive Video track also but its not showing . can you provide support on that?

how do I embed the chat bot i created into canva