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About generating API key for paid plan

Do I need to compulsory generate a API key if I am a newly paid plan and can I not able to download my ai-generated videos without it. Please confirm soon.

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Cancel subscription.

I mistakenly purchased an annual subscription from my account instead of a monthly one. How can I get a replacement and also get the rest of my money back? I wrote letters to support but no one answers.

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Translator issue

I tried creating a demonstration slide using US Spanish with captions. I used one of D-ID's Avatars, selected the language and clicked on captions. The slide was only 6 seconds. It seemed to take way longer than usual to generate. However, the video came out in English with no captions. Perhaps I do not have access. I am at the Pro-level. What am I doing wrong?

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support for Hungarian, Slovenian, and Slovak languages

Dear Sir or Madam,

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Ai video

My Ai video can not generate and I have a android

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agent failed

What could be possible reasons an agent generation would fail? I have selected the agent, uploaded the files and added starter questions and then proceeded to create the agent and it failed. The files I tried uploading via the drag and drop option didn't work, so I added links (that were accepted) everything went through until I clicked on the final option.

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INFORMAZIONE

SALVE E POSSIBILE AVERE SOLO ESPRESSIONE FACCIALE? NON PARLANTE?

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Dear Sir, I want to upgade by paying the amount. I want to pay for Six monts subscriptio. I may be permitted.

Dear Sir, I want to upgade by paying the amount. I want to pay for Six monts subscriptio. I may be permitted.

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image quality of create an animations

Hi, there.

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If I use the API, does it cost 1 point for every 15-second video generated using the API? I hope to use api to generate my grandfather

If I use the API, does it cost 1 point for every 15-second video generated using the API? I hope to use api to generate my grandfather because he passed away. Is it possible to use aip to let him talk to me in real time?