Discussions
I paid an have not credits
Hello, I paid the bill today. My account was canceled today and I have no credit.
credit card
how to change a credit card number
Procedimento Simplificado: Cancelamento de Cadastro Gratuito no studio.d-id.com
Gostaria de saber como posso cancelar meu cadastro no studio.d-id.com. Observo que meu cadastro foi realizado de forma gratuita. Seria possível simplificar o processo de exclusão da conta, tornando-o mais acessível para os usuários?
Оплата
Hello! I want to pay for a month. I want to try to work with you, but there will be a monthly debiting of money from the card. If I no longer want to use your service, how can I remove this monthly charge?
The videos I make for free cannot accurately match the mouth shape. Can I avoid this problem if I purchase a new version?
The videos I make for free cannot accurately match the mouth shape. Can I avoid this problem if I purchase a new version?
credit debit
My credits were withdrawn twice while I was using the canva application. I have 2 videos generated as well. Is there any way to recover these credits, which were wrongly debited?
Pro version
Hello, I don't understand why I'm not able to select a premium avatar? I subscribed to the pro version though.
Basic Authentication docs page lock image
Please change the object-fit of the lock image in the [Basic Authentication](https://docs.d-id.com/reference/basic-authentication) page in the docs to scale-down like in the other pages, so it looks better on small screens.
I can't get animations from API
I am getting CORS with 201 when I call create animations api.
How can I handle this to show animation with generated video url?
i'd like to delete my account
i'd like to delete my account