Discussions
D-ID, pro account with Elevanlabs, professional voice is not working
I dropped an email to your support team almost 25 days ago and no response from the team.
Video generating time in regards to upgraded paid plan for api
Currently using API free trial but I am interested in upgrading to a paid plan. My use case is i am creating a self avatar using gpt 4 turbo, elevenlabs in which i have cloned my voice. Then using the audio url and image to parse into DI-D api to generate a video for the response. I am currently toying with clips as my application is a chat format. I am wondering if I upgrade the api plan will I see faster results in video generating?
Credits being used even for API timeouts and errors
Maybe this is just a "trial" feature, but will I end up using my credits if I get a license and the API timesout or returns an error.
package
Hi, I bought 52 credits in a lite package, but I found out later that I needed a pro package because of the avatars. can I pay a difference for the higher package? or do I have to pay for the whole higher package?
The result_url field does not arrive after adding rectangle params
I added this to create clip, to get 16/9 aspect ratio as mentioned here https://docs.d-id.com/discuss/6551e51f5242820283456b57
missue data
is there any chance to missue our personal data
A marca fica em todo avatar
Se não puder tirar, quero cancelar a assinatura
Wrong payment value
I did not realize I was paying for the whole year, which I cannot afford to, I want to pay the monthly value, which is what I can afford, can you please return me the difference and just charge de monthly fee. Just over 5 euros, I believe. Waiting for your answaer. Thank you.
How to Cancel my subscription?
I want to cancel my subscription immediately