Discussions

delete account permantly

One question, please answer me, it's very important to me.
the last videos I made, I encountered a problem, because, previously if when making a video with d-id only a small logo appeared at the bottom left, now however I can no longer create the first profession videos, because the d-id logos id's are popping up all over the screen, so how can I solve this problem? Help me, because I'm stuck, because I don't feel like posting videos where there are too many d-id logos, it lacks professionalism, I've also tried other apps, but none are at d-id's level😔
can you help me

Good morning. I would like to cancel my subscription. Awaiting return. Thanks.

As I am paying yearly subscription and paid it 31 days ago the year bill, why my credits aren't renewed yet? I thought that if I pay yearly my credits would be renewed every month. the thing is I need to work, and I just can't because of it.

Здравствуйте, прошу пояснить какими картами вы принимаете оплату? Заполонила данные карты сбрасывает. Я с России, хочу пользоваться вашей программой

I am referring to the update announcements
I have a PRO license but the subtitle toggle not appear.

--

router.post('/upload_logo', (req, res) => {
console.log('req',req);
middleware.decryption(req.body, function (request) {

Dear Sir,

si he pagado un plan mensual, ¿porque al siguiente dia, no tendo creditos, esa es una forma desonesta.