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Tôi dùng D-ID trả phí nhưng tại sao vẫn bị hiện watermark? Xin trợ giúp, tks!

Tôi dùng D-ID trả phí nhưng tại sao vẫn bị hiện watermark? Xin trợ giúp, tks!

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Id of default Presenters

Hi, I am trying to implement the service using d-id apis.
But it seems API docs provides only HQ(Premium) presenters list.
Is there any way I can get the default presenters list?

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how to setup result_url ?

how can i setup result url , so it will always give video link in a mp4 format ?

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Refund

I requested my refund and I would like to know how long it takes to give me an answer.

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Medical personnel

I need a female nurse "talking head", how can I get that? You know in Medical clothing

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Licensing

Good morning, my question would be, is there any licensing or rights that i need to post/display in presentations using the paid service? I have an account but my leaders want to make sure there are not specific posting requirements before using the videos in our training content.

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Agent's custom response for an answer not found in source

Team, how can I customise the response an agent can provide if they can't find the relevant answer to a question asked from knowledge base? I want the agent to probably say something funny or so if they can't find the answer. Is this configurable?

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have I Sabscribed 2,

have I Subscribed?

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Voices

How can I preview the voices before creating the video. I can hear one and that is it. Cannot click on move button or preview not available?

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Embedded Custom Instructions?

Hi, I want to create agents that do not have a knowledge base - so working purely with the LLM instructions for my prompt. However, I'm seeing some behavior that makes me wonder whether there's extra things added to the prompt (under the hood) for the agents service. If so, is it possible for you to list what's the appended system prompt or, even better, is there a way to disable it? Make sure the agent can be fully guided exclusively based on my prompt?