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Long Request Issue

I am currently trying to upload image to be used in with the streaming API. however I keep getting a long request error , the image size is 5.6 mb is there a reason for such ?

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Customizing Agents with API calls

We are looking to build custom agent.

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Resize the chat head on mobile devices

Hi. Is there a way for us to resize the chat head only on mobile devices? It kinda block some of the texts/contents from our website.

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I LOST THE SCREEN WHERE I CAN UPLOAD MY OWN BACKGROUND

I LOST THE SCREEN WHERE I CAN UPLOAD MY OWN BACKGROUND

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error 451, on a new image link

Has anyone here experienced error 451? It's a bit strange because there is an avatar from the image link which is successful but after I add several new image links I always get error 451, even though I've tried using the browser and it works, I've tried lots of image URLs but I always get 451, I've also tried changing the connection and using VPN. Thank You!

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Community Post -- Agent doing Work

Here is an Agent doing work and adding value today!

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Agent Appearance

I think I can't change the appearance of my agent and I don't know why. I want to upload my own photo but I don't see an option to do that. What am I doing wrong?

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Audio file not uploading in D-iD

D-iD just keeps giving me this error of that the audio file must be up to 5 minutes long

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Chatbot conversation log

Do you have a feature to retrieve all the chat conversations from the chatbot and export to a CSV file?

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A big problem help me

I am new to D ID app I want to start free trial I added my card it shows payment problem I change payment method still not work after going back it says your device is not allowed to use this service.