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Subscription extension

Dear Sir,
I subscribed to your excellent program on September 13, 2023, for a full year, paying $90. However, due to certain personal circumstances, I have not been able to use it over the past few months.
I fully understand that this is not your responsibility, and it was just a matter of unfortunate timing on my part. Nonetheless, I hope you might be kind enough to compensate me for the time I was unable to use your program by extending my subscription for an equivalent period, that is, an additional nine months, without any additional cost. Alternatively, I am open to any other arrangement you consider appropriate.
I am confident that my request will be received favorably, as I am a customer who wishes to benefit from your excellent program and hopes to continue with you always.
Whatever your response, please accept my respect.
Zira3afilasto7.com
Attachment: 2 Screenshots of my subscription and payment details

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Insertar mi agente en mi pagina web

No ha sido posible insertar mi agente en la pagina web.

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Custom Avatar Transparent Background

I have a cutom avatar I created and created anmd used it to create a video animation in D-ID. It works great but has a white background in the video. I used and uploaded the custom avatar image using a png image with no background. But upon creation of ther video using that avatar image it comes out with a white background. I would like to output the video animation created with this custom avatar with a transparent background. Can you tell me how to do that using D-ID?

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How to connect our own LLM

Hi,

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Full Watermark still remains

Hello. I just subscribed build plan and created a video through API, full screen watermark still remains in the video. Do I have to wait for D-iD watermark applied to my video instead of full screen watermark? Thanks!

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How to animate mora than 2 faces in the same time

I have a photo with two people. I was looking to properly animate all the faces in the same video, but when I sent the request to '/animate', only one face gets animated.

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Session recording with agent

I need the recording of the whole session with the agent from when i connect() to disconnect()
Is there any way to get the session recording?

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iOS video not showing, Only Audio

Hey i am using d-id into iOS swiftUI project i am using webrtc to connect.

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canva

how do I embed the chat bot i created into canva