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I have a question regarding API pricing plan.

The pricing plan I'm currently using is Launch pricing plan, which costs $50 a month. But video production is slower than I want, so can I make a faster video if I use a more expensive pricing plan? I'm using it as an API, and I think it takes about 20 seconds to make a video. Please tell me in detail how fast it will be if I use another pricing plan and which pricing plan I should use.

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Facing issues in integrating the SDK

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Adresse mail

Bonjour, j'ai changer d'adresse mail . Comment le notifier sur le site. Merci pour votre réponse.

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Talk steam session_id expired

Hi, sometimes we has the error "missing or invalid session_id" when call D-ID onIceCandidate method that send ICE info to "https://api.d-id.com/talks/streams/{steamid}/ice". I guess that might be session_id timeout, I see the timeout is MAX 300 seconds. Is that any possible to re-active the session or get a new session_id under same stream id?

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LLM

Every time i change the knowledge source and LLMs to GBT 4 Global, it changes back to 3.5 turbo even after saving and updating, can you please help?

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I want to know where can I delete my account?

That's all.

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Issue with Tamil Language Clarity in ElevenLabs Voices via D-ID API

Dear DID Support Team,

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Integrating my existing n8n RAG agent

I already have an AI RAG Agent with n8n. The interface is a webhook which enables chat with the RAG bot.
I would like to use the D-ID Avatar to use this n8n workflow as the backbone for the avatar, so basically the avatar needs to call the webhook and speak the text it receives.

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delete my account

Hello. I havent find sucjh a button to delete my account.

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Custom LLM Integration – OpenAI API Key

Hi, I’m using a hosted D-ID Agent for a professional exhibition project and would like to integrate my own OpenAI API key to enable GPT-4-based conversations with my avatar. I’ve seen in your documentation that for custom LLM provider configurations, I should reach out. Could you please activate this feature for my account or guide me through the setup?