Discussions

Hello, Can I please speak with a professional in the billing department? I am trying to buy some more credits but the transaction is not processing. Can someone please speak with me?

Hello! I have attempted to create my videos to utilize in Canva. I have successfully created some but then I have tried twice to make the same video and when it says it is finished creating and then I attempt to listen/watch, nothing happens. Plus, when I attempt to upload to Canva, it says the file is corrupted. It has taken a total of 4 credits. How do I get these credits back? Is there some reason that some of the uploads are corrupted or not working correctly? I am new to this program but am hoping to have my whole organization using this feature - if it works correctly.

I am getting this error "User is not authorized to access this resource with an explicit deny"

sekil duzeldende loqosu dusur onu necə silə bilərəm?

I need to have a chroma effect in the photo or video

so you telling me the plan I have got is only to make 10 minutes of video for a whole month you have scammed me I want my money back now!!!!!

Hi, paid for Pro after seeing the full watermark but the videos I produce on Canva continue creating with the full watermark and not the AI watermark. I've wasted a few credits troubleshooting. I logged out and logged back into Canva. Can this be remedied? Am I doing something wrong?

I paid for it, but I can't make a video

Hi there,