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Advanced user not able to upload logo

I am an advanced user but when I try to upload a logo, it outputs {"kind":"PermissionError","description":"user has no permission for logo"}

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怎么获得学分?

作为精简版用户,试做了4个短视频后,被告知没有了学分,不能再工作。请问怎样才能获得学分,继续进行尝试呢?

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how can I get more credits

how can I get more credits to generate more videos

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Advanced Plan but No Option to Change Logo

I upgraded my plan to control the logo, but I do not have any options to change it.

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We want to make our random url work.

Hi, we've been struggling with this issue for several days.
I have left a question before, but no comments were replied over 10 days.

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Unabke to create clips on free plans (using API)

I keep getting a "Sorry, you could not be authenticated with those credentials" when I try to use the create clips endpoint. I am able to get the list of presenters successfully though. Do I need to be on one of the paid plans to use the Clips create endpoint. Thank you!

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Unable to Generate Video 12-18-2023

Hello, I just finished creating my video content and clicked on "Generate Video". I got an error message saying "Failed to generate video: validation failed. What does this mean?

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Logo d-id

Bonjour j’ai payé l’abonnement mais pourtant sur mes vidéos il y a encore plein de logos d-id ? Comment on les enlèves

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