Discussions

I auto-paid for another month of Launch on Sat. Nov 18th (i.e. a week ago). There were well over 160 credits left a few days (we're still in testing & development mode). When I checked today, it said I had zero credits left. What is going on? Note that I grabbed the Black Friday deal and bought more credits (200) so that we could keep working.

Dear studio,

Is there a plan that does not include a watermark?

Hi D-ID Support,

after buying lite plan for 1 year i will could make every day 10 min of video ?

I uploaded my own photo, but in the generated video, my mouth moves up and down too much when I speak. How can I modify it? thanks.

Hi is it possible to adjust the uploaded audio file. for instance, I uploaded a file with my own voice but I want to adjust the voice to a male voice tone. Is this possible?

The mouth in the video is too wide open. How can I make the mouth in the video not open so wide? In the case of Simplified Chinese voice.

i keep on getting this message, and it tells me that face is not detected. i use an cartoon character with white backround. thanks

Hi there, First of all,