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Payment and receipt

Will a receipt with the company name be provided after payment?
Also, what are the main differences between API pricing and studio pricing?

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How connect ready API model to your character

Hi! I have AI model already trained in other service and has API from there but I need to connect its mind to your facial part, how I can do it if I cannot programming?

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Voices

is it possible to mimic a voice recording and use on an avatar?

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still showing watermark after upgrade

hi mine is still showing the watermark and I upgraded to the $28.00 plan

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i have been charged twice for nothing!!

hello,

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Failed to recognize face

Hi! i want to make a talking avatar of a specific image but it doesnt recognize it as a face. Can you help me with that?

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Unsupported mime type

I am testing D-ID before I get a full membership, but I can't even use it. Every time I try to upload several of my images to test, it keeps saying "failed - unsupported mime type" - why? The images are a little dark, but not too dark, the face is still clear to see.

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Can we reduce the size of the generated video of result_url?

For example if there is any params we can pass so that we can get the compressed video?