Discussions

I have a trial account (12 credits), I try to generate video using API and I receive this error:

Hi D-ID team,

I need to get logged in my D-ID account in other computer and I need to get my password

I'm on the Pro plan and trying to call the /talks API via Postman using a valid Authorization header and a tested JSON payload.
However, I consistently receive a 500 Internal Server Error with the following message in the response body:
vbnet
CopyEdit
TypeError: Converting circular structure to JSON
--> starting at object with constructor 'TLSSocket'
| property 'parser' -> object with constructor 'HTTPParser'
--- property 'socket' closes the circle
I’ve already:
Verified my API key format (using Basic Auth with Base64-encoded credentials)
Used known-good sample images (or-roman.jpg and default-character.png)
Tested in both Postman and curl
Could you please investigate this server-side error?

Hello D-ID Team,

Hola equipo. Quisiera darle movimiento, ademas de hablar a una foto. Me podrian indicar como hacerlo?

Hi D-ID team,

Hey. First of all thank you for such great product.

I generated an API key, but it appears in the format email:apikey (suitable for Basic Auth).
I need a key that supports Bearer Authorization (JWT – starting with eyJ...).
How can I generate such a key through the platform?
Thank you in advance!

Hello,
Would it be possible to provide a mock or sandbox API endpoint for development purposes? We're currently integrating with the D-ID platform and would like to test functionality without consuming credits or incurring costs during early development and debugging phases.