Discussions

When I try to generate my video with my avatar and audio connected it just says try again later what is going on?

how to correct mispronounced words? Bass boat (bass) is pronounced base in d-id

I was just finishing up my project (and had just upgraded my account with more credits) and now suddenly no videos are being generated and I keep getting this "Try again later" message. This has been down ALL DAY!!!! I've lost a whole day of work on my project because of this. WHAT THE HELL???? My customer service email has also gone unanswered. So much for the "gold" customer service level I just upgraded to.

Hello D-ID support team. I wasn't able to create a video because your system warned me to try again later. I have checked all my image and audio contents and there are no violations. I still cannot create videos from D-ID even though I am using a paid account. This is very inconvenient for me. Please check and resolve it for me as soon as possible. Best regards

Buonasera mi é stato addebitato un importo di € 56, 00 ma io non ho sottoscritto nessun contratto. Vogliate annullare il pagamento grazie. Desidero interrompere qualsiasi iscrizione con voi

動画を生成するをクリックしても、後でもう一度お願いしますと表示され、動画の生成が出来ません。クレジットは残ってます。何度試みても結果は同じでした。システム障害か何かでしょうか？

I keep getting a try again message when I try to generate my video. I have enough credits and minutes so I dont understand whats happening. I have even tried re-recording the video with a fresh avatar and new voice recording.

After peerconnection gets disconnected , when we reconnect, we are getting this error

I am upgrading to the Launch plan, but when I create videos, the D-ID Watermark still appears. How can I change it to the AI Watermark? I am using the API