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Subtitles API Pricing

I purchased the Build package of API Pricing for $18. I saw that the Build package description in API Pricing includes support for subtitles (SRT file). However, when I use the API to create a talk clip and set the subtitle value to true, I receive a message saying my account does not have permission to use subtitles. Could you please explain why this is?

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Development Mode

Respected Team,
I am using the D-ID generate talk api in a website. I have created an account and the api is working perfectly but the only problem is that it generates only one response which is very poor for developers. So, is there any corner for developers where they can frequently test their code and modify it as per demand?

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суретті қазақша сөйлете алмай жатырмын, ағылшын сөйлеп тұрған сияқты сөйлейді

суретті қазақша сөйлете алмай жатырмын, ағылшын сөйлеп тұрған сияқты сөйлейді

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my current subcription

when is my subscription expired?

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Change account password

How do I change my account password ? When I open Account/Billing I don't see any option for this. I can only add a "Company Logo", Change Plan and Generate API key, no other option... Can you please help ?

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Support

How and where do I file a support ticket. My videos don't finish and wheel just keeps on turning. Also how can I get avatar's mouth to open so wide and uneven?

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Video Failed to Generate

Hello

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500 InternalServerError

Hello.

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Api collection

Can you provide your api collection?

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/talks endpoint result_url

Hi, I am using /talks endpoint to generate a talks video. Earlier I was not using persist: true in payload, the result_url was normal, I was able to access it on browser and on my react app, but that links expires after 24 hrs.
But when I use this (persist: true) in payload while generating video through my react app, the result_url that is coming is something like
s3.amazonaws.com/d-id-talks-persistent-prod/google-oauthxxxxxx/tlk_xxxxxx/xxxxxx.mp4