Discussions
LIVE AVATAR
Hello! I want to create an avatar integrated with my AI (OpenAI).
Is it possible to do this? Can you send me some resources or documentation to make this integration possible?
D-ID marks on video
Hello!
Not working monthly Lite plan
Yesterday I have paid the invoice through your service and received a receipt at my email address. The selected plan is Lite – 1 month.
Upgrade to monthly Pro, money taken from my bank account , and no credits in my account and/or upgrade yet.
Payment went through this morning after upgrading from trial to Pro account (monthly) , and after an entire day waiting for it, still no credits, no upgrade , nothing. And guess what..., no way to cancel or request refund either, weird isn't it?
...and Yes I contacted 4 times to a non-existent (not even AI assisted) customer support service, via mail and via form, .....and guess what again, no reply, zero information.
Incorrect updated
"I paid for a monthly Pro plan but it hasn’t been updated. I’m still on the free version. I want a solution."
Session Id error
While trying to use chat API, keep getting the sessionId missing or invalid error, while on destroy API the sessionId is working.
Watermark
How do i remove the watermark or add my own logo
HELLO
Hello,
I am using D-ID with a paid Lite plan and I would like to enable GPT integration using my own OpenAI API key.
Could you please unlock the "Use your own OpenAI key" option and Custom GPT ID field in my Agent settings?
Thank you in advance!
Internal Server Error
I am getting a server error calling your talks endpoint. POST: https://api.d-id.com/talks
Why Does D-ID WebRTC Streaming API (Free Trial) Return a Muted/Black Video Track on Mobile While Audio Plays Correctly?
Hello D-ID Support,