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Custom Bot

We have a custom-built chatbot that utilizes our internal knowledge base and cloned voices for responses. We're interested in using D-ID's avatar technology purely for the visual component—to generate a talking head that can lip-sync with our custom audio.

Will I Keep Access If I Cancel Early

The plan I purchased shows that it will automatically renew on 2025/6/6. Since my project will be completed, I will not be renewing it. If I cancel the subscription on 2025/5/22, will I still be able to use the service from 5/22 to 6/5?
Thank you.

Create Talks Bad request

Good morning.

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Correct API key with "Basic" where to find

Correct API key with "Basic" where to find

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watermark logo removal

how do i remove it from videos? I tried setting and delete logo etc. it doesnt work... is there a support i ask to help me with ?

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About billing when upgrade

I purchased the Pro plan with 60 credits for $29/month yesterday.
Now, if I upgrade to the $49 plan for 100 credits, will I be charged the full $49 or just the additional $20?

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when we create the agents, are they permanent or just for 30 minutes?

when we create the agents, are they permanent or just for 30 minutes?

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Embedding Agent on a 9:16 Screen Website in Fullscreen Mode

I want the agent to be embedded into a website and displayed in full screen on a computer with a 9:16 aspect ratio, similar to how it appears on a mobile device. Is there a way to achieve this?

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i want the to get my agent id but using get agents endpoint it is giving error sorry you couldnt be authenticated with these credentials how do i find ym working beared key

i want the to get my agent id but using get agents endpoint it is giving error sorry you couldnt be authenticated with these credentials how do i find ym working beared key