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difficulty in uploading images to create avatars

Sometimes it is extremely difficult to upload an image. For instance, just now, I uploaded on with little problem, but then when I tried to upload another (wasn't quite satisfied with the first) ... I was half-an-hour fiddling around with your app before I gave up. Not satisfactory!

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Breakings news agents

Dear D-ID Support Team,

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Is it possible to place an agent elsewhere and start it in the open mode?

Hello,
we would like to place the agent on the left side and change position: fixed to position: absolute or relative.
Is this possible, and if so, how can we adjust it?

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Inquiry Regarding Credit Usage History on D-ID API

I have reviewed the documentation at https://docs.d-id.com/reference/getcredits and understand that the endpoint https://api.d-id.com/credits retrieves credit usage for the current month.

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Assunto: Meu Plano Pro tem acesso à API?

Olá,

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Watermark?

Can you remove the watermark off my videos on my account?

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Idle video without any gesture but with body movement

There are too many hand movements while the avatar is NOT talking, which actually spoils the realism. How can I find the silent video of the avatar in the ID I gave without hand movements?

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Internal Service Error

I think service is down now

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getting issue while hitting the url in postman

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Ask a question, call a Webhook

I have a paid D-iD account. I created an agent in the D-ID studio and have it working on my website. I also separately created a pubic API where I am prototyping a parts system. I want my end user to ask about finding spare parts for a EV Charger model. SO the end user may ask "I am looking for spare parts for an Etrel-INCH PRO G7". I want the D-ID agent to send the query to my API as a webhook, retrieve that answer, and speak it back to the end user as well as print it in the chat window. How do I configure the question/query into my D-ID agent? Do I need to write code for this? Best Regards, Tom