Discussions

Hello D-ID Support,

Dear D-ID Support Team,

When we send in the audio chunks and then we receive them back in (stream/started) we face a problem that if we do not reset the index then the next audio chunk is not played, other wise if we choose to reset the index, then we gat the same stream/started and stream/done again , which tends to jitter the audio and sometimes clip it. Please implement a real life solution where person can speak (not with an agent but as the person speaks we are sending and receiving the data). Your current 11 labs implementation masks this problem because you tend to send all of the chunks together ( you have all the audio data) which is technically not how the user will use this.

I created an agent using the UI (agt_GzLXrKG3), but cannot access the image/ 'get the agent'

My streaming and responses are working but when the live avatar should be talking via the screen, i see the video/animation of her speaking but there is no sound. i can't hear any voice or audio. Why is this?

I am using python function to create agent and seeing authentication failed and also failed to create agent. But same API key is working to create talk.

{
"kind": "ValidationError",
"description": "validation failed",
"details": {
"body.presenter_id": {
"message": "'presenter_id' is required"
}
}
}

'm having issues authenticating with your API. I'm receiving the following error message: "Authorization header requires 'Credential' parameter. Authorization header requires 'Signature' parameter. Authorization header requires 'SignedHeaders' parameter. Authorization header requires existence of either a 'X-Amz-Date' or a 'Date' header."
Could you please provide me with the correct authentication format for your API? It appears you're using an AWS-style authentication system.
Could you provide a working code example (preferably in JavaScript/Node.js) that demonstrates the correct way to authenticate with your API?
Has your authentication method changed recently? The documentation I'm following may be outdated.
Are there any specific libraries you recommend for handling authentication with your API?

If we cancel our subscription is the copyright still good or is it required to keep the subscription

Dear D-ID Support Team,